Extension load updated cfe but still still showing old error from previous version -- is it cached?

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4 comments

  • Mubarak Sami
    Note that, on local machine, it works perfectly and no issue nor error. only on producation
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  • Mubarak Sami
    I think the issue is that it is crashing during loading the extension and structuring its objects because of one of the information register.
    now how can I open the information register to clear its content so that the load works? because the extension is not loaded because of the error
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  • Mubarak Sami
    ok figured out the issue. the issue is that it crashes during loading the new extension cfe file but it does not show any error or give a message that it stopped because of error. that's why I thought it was finishing but in fact it was not finished but rather stopped in middle for an error.
    perhaps this can be fixed in later versions to show an error to indicate to user that load didn't finish successfully
    thanking you
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  • Vladimir Gurov
    Dear Mubarak Sami,

    To be able to analyze what causes the issue, we need the configuration (.cf file) and the extension (.cfe file). Can you please share them with us?

    Is this the correct description of the steps to reproduce the issue:

    - For a new empty infobase, in Designer, upload its configuration from the .cf file.
    - For the extension existing in the configuration, upload its new configuration from the .cfe file.

    ?

    If negative, please specify the correct steps to reproduce the issue.

    Thank you in advance.

    Best regards,
    Vladimir Gurov
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