Use the application help system to obtain general information about the application, as well as information about specific application objects and modes (the Help command or F1 button). To open the help from the main menu, use the Help submenu.
When you open the help from a specific form, this opens the help topic for that form. To open the help contents, press Shift + F1 or, on the main menu, click Help – Help contents.
The help window is opened in a new tab.
12.1. Help window
The upper part of the help window contains a search and navigation toolbar. The lower part displays a help topic.
If a topic does not fit the help window, scroll bars appear at the right and at the bottom.
Fig. . The help window
12.1.1. Viewing help
To find a required topic, you can use the table of contents. In the Help window, click the Contents button.
This opens the tree of topics in the left part of the window.
Fig. . Help content
The tree of topics is generated automatically and includes both 1C:Enterprise help and application help. This may include manuals for specific sections of the application.
You can expand or collapse each tree branch.
The + sign in a branch node indicates that this branch can be expanded. To expand a tree branch, click the plus sign or double-click the topic name. Once you expand a branch, the + (plus sign) is changed to - (minus sign). To collapse a branch, click - (minus sign) next to it.
To expand all of the tree branches, select the root topic in the tree and press * on the numeric keypad.
The first level of the tree includes section names.
To reach a specific topic, you may need to expand multiple nested branches sequentially.
To navigate through the topics, you can use the topic tree or the Help window toolbar.
To view topic text, select the topic in the tree and press Enter. The right part of the window displays the topic text.
To navigate through the topic text, you can use arrow keys, Page Down or Page Up,
or scroll bars (provided that the topic is long enough to have them).
The buttons in the Help window toolbar provide quick navigation between topics.
Fig. . Help window toolbar (left part)
To go to the next topic, click the Go to next topic button. If the next topic is located in a collapsed tree branch, the branch is expanded and the selection is moved to that topic. To go to the previous topic, click the Go to previous topic button.
To find the position of the current topic in the tree, click the Find current topic in the tree button.
If you viewed multiple help topics, you can navigate through them using the Go forward, Go back, and History buttons.
To print the current help topic, click Print. This opens the standard print dialog box.
12.1.2. Searching help
There are several methods for searching for help content.
Search by index. In the Help window command bar, click the Index button. The left part of the window displays the help topics.
Fig. . Opening Help index
This opens an ordered list of help topics with a search field at the top. If you start typing a topic name in the search field, the cursor moves to the topic beginning with the search string.
One you find the topic, press Enter. This displays the topic text in the Help window.
If multiple topics match the search string, they are displayed in the Select topic window.
Fig. . Selecting a Help topic
Select a topic and click View.
TIP. You can use the keyboard shortcut Alt + Shift + F1 to open help index.
Search in help. To find topics containing a specific string, on the main menu, click Help – Search help. This opens a search panel. The upper part contains a search field and a field that displays the search results.
To begin the search, type a text and then click Find (or press Enter). The application searches for topics that contain the search string. The search is not case-sensitive and matches whole words only (unless the search string contains the * operator), including all word forms. You can use search operators, see section "" on page .
While you are typing, the help system displays the list of matching topics.
Fig. . Searching the Help
When you open a topic, the help system highlights the first occurrence of the search string in that topic.
To view a topic, select it in the list and press Enter. The description of the selected topic is displayed in the nearby field.
TIP. You can use the keyboard shortcut Alt + F1 to start the search.
The list of operators supported by the search is provided in "" on page .
12.2. The "About 1C:Enterprise" window
To open the About 1C:Enterprise window, on the main menu, click Help – About, or click the i button in the system command bar.
Fig. . Opening the "About 1C:Enterprise" window
This window displays general information about 1C:Enterprise system and its r
un options.
Fig. . The "About 1C:Enterprise" window
The window displays the following data:
- 1C:Enterprise version
- Configuration name and version, the list of configuration extensions, and the result of license validity check
- Infobase details:
- Infobase name, as defined in the infobase list that is displayed during 1C:Enterprise startup.
- Mode: file or client/server. with the data compression mode in parentheses. In the slow connection mode, the "Slow connection" text is added to this dialog box (this information is retrieved from the infobase parameters specified in the infobase list).
- Infobase directory and regional infobase settings.
- Application (run mode: Thick client, Thin client, or Web client). Connection speed, and data compression mode (none, normal, or enhanced).
- Username of the current user. If the full user name is specified and it does not match the short name, the name is displayed in the following format: Short name; Full name.
- Infobase and session localization.
- 1C:Enterprise client and server license information, which includes the current license and all the previous ones.
- Information for technical support hyperlink, which displays the application info and the error log. You can copy the information displayed in the dialog box to the clipboard using the context menu or the keyboard shortcut Ctrl + C. Then you can paste it to the message for technical support.